Receptionist - State Farm Agent Team Member

Deannegleeson; City of Middletown (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency located in Middletown, NY is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills. Responsibilities include greeting customers, managing appointment scheduling, and engaging with customers regarding insurance options. The position offers a competitive salary ranging from $35,000 to $45,000 annually along with benefits such as paid time off, training, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills are essential.
• Organizational and multitasking abilities required.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Location

Full time in Middletown, NY

Compensation

Compensation $35,000.00 - $45,000.00 per year

Benefits

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Deanne Gleeson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.