Receptionist - State Farm Agent Team Member

Ryan McBride - State Farm Agent; Mesa (AZ); On-site; USD 45,846,528 - 57,308,160; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan McBride – State Farm Agent is seeking a highly organized Receptionist to join our team in Mesa, AZ. You will warmly greet clients, manage appointment scheduling, and handle inquiries while maintaining accurate customer records.

The role includes engaging in insurance discussions with clients, providing exceptional service, and supporting the team with administrative tasks to ensure a smooth office operation. A friendly, proactive attitude is essential for success.

Qualifications

• Experience as a receptionist or in a customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I’ve been with State Farm since 2011, and one of the things I value most in running this agency is creating an environment where work and life truly balance. Many of our team members have young children, and I make it a priority to offer flexibility so they can be present for school events and family moments without sacrificing their careers.

Our culture is very family oriented — we enjoy quarterly team outings, frequent happy hours, and a big annual holiday party that brings everyone together. My leadership style is built on trust and accountability: we set clear expectations, encourage self-starters, and don’t believe in micromanaging.

This is a place where people can be themselves, thrive professionally, and still prioritize what matters most outside of work. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION

Ryan McBride – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.