Receptionist - State Farm Agent Team Member

Ben Mayer - State Farm Agent; Neenah (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Disability insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ben Mayer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Neenah, WI office. The role centers on greeting clients, coordinating appointments, and supporting the team with daily administrative tasks to keep operations smooth and customer-focused.

You will excel if highly organized, detail-oriented, and comfortable in both in-person and phone conversations. Prior receptionist or customer service experience is preferred; basic Microsoft Office and CRM

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Disability insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY

Our agency opened in 2016 and has grown into a high-performing team of five, with plans to expand to seven or eight in the near future. I graduated from the University of Wisconsin Green Bay and spent several years in leadership and sales before opening my own agency. That background has helped shape a team culture rooted in both performance and people.

We strongly value work-life balance, offering flexibility with schedules and time off so our team can thrive both inside and outside the office. Community involvement is also a big part of who we are - we volunteer at our kids’ schools, sponsor local golf outings, participate in Fox Crossing Fire Safety Day and Trunk or Treat, and support the kids recreation program through Fox Crossing Parks and Rec.

We’re proud to be one of the top-performing offices within State Farm, earning distinctions such as Presidents Club, Exotic Ambassador Club, and Chairman’s Circle, along with industry recognition through Million Dollar Round Table. But just as important — we accomplish all of this while having fun together as a team.

If you’re looking to join a winning team that values balance, community, and excellence, this could be a great place for you to grow.

ROLE DESCRIPTION

Ben Mayer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.