Receptionist - State Farm Agent Team Member

Nikki Bisceglia - State Farm Agent; Moraine (OH); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Nikki Bisceglia - State Farm Agent is seeking a friendly, highly organized Receptionist to join our team in Moraine, Ohio. The role focuses on first impressions, scheduling, and professional communication with clients, while supporting daily office operations and insurance inquiries.

Ideal candidates are customer-service oriented, comfortable with sales conversations, proficient with Microsoft Office and CRM systems, and eager to grow with our agency through training, benefits, and advancement

Qualifications

• Experience in receptionist or customer service.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a team of five. Before becoming a State Farm agent, I worked as a team member and previously held sales and management roles with Verizon. Those experiences helped shape my passion for leadership, customer service, and helping people find the right solutions.

Giving back to the community is important to our agency. We stay actively involved through local events, sponsorships, and charitable giving, and we enjoy building relationships with the people and organizations we serve.

Our team enjoys PTO, paid holidays, health benefits, life insurance, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in taking care of our team while creating opportunities for long-term growth and success.

Our culture truly feels like family. We enjoy coming to work, spending time together outside the office, and celebrating each other's successes. I'm looking for someone who is outgoing, positive, and passionate about helping people. The ideal candidate enjoys working as part of a team, loves building relationships, and brings a drama-free, can-do attitude every day.

ROLE DESCRIPTION:

Nikki Bisceglia - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.