Receptionist - State Farm Agent Team Member

State Farm; Madison (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent is seeking a dynamic Receptionist to join our team. The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry while delivering exceptional customer service.

Join a supportive office environment with opportunities for advancement, flexible perks, and a focus on work-life balance as you help clients navigate insurance options and scheduling.

Qualifications

• Previous receptionist or customer service experience required.
• Strong communication and interpersonal skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Microsoft Office

CRM systems

Tools

CRM systems

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people-focused business.

I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.

Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work-life balance. I value nice people, positivity, and strong character, and I’m looking for team members who are go-getters: disciplined, coachable, motivated, and ready to grow.

There’s tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and we’re always excited to welcome individuals who bring fresh perspective and drive.

Role Description

Jason Quin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.