Receptionist - State Farm Agent Team Member

Aaron Seitz - State Farm Agent; Macomb Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly and annual bonuses

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Aaron Seitz - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our agency team. The role focuses on greeting customers, managing appointments, handling inquiries, and maintaining client records.

This position emphasizes excellent customer service, effective communication, and assisting in sales conversations to support insurance options for clients. Flexible schedule and growth opportunities are highlighted within a family-oriented culture.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Greet customers warmly

Communication skills

Organizational & multitasking

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Monthly and annual bonuses
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in April 2012 and has grown into a strong team of 6. We pride ourselves on maintaining a culture that is both fun and family oriented, where team members feel supported personally and professionally. Work-life balance is important here, so we offer flexibility to ensure no one has to miss important family events.

Beyond the office, we’re actively involved in our community through charity work and sporting events, giving back to the people and organizations that make our community special. We’re looking for someone who values teamwork, enjoys a positive and family-focused atmosphere, and is excited to be part of an agency that works hard while making a difference.

ROLE DESCRIPTION:

Aaron Seitz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.