Receptionist - State Farm Agent Team Member

Walkiria Zarei - State Farm Agent; Los Angeles (CA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Walkiria Zarei - State Farm Agent in Los Angeles is seeking a highly organized Receptionist to join our team. You will greet customers, manage calls, schedule appointments, and maintain accurate records, contributing to a friendly, efficient office.

The ideal candidate is customer-focused, comfortable with sales conversations, and able to multitask in a fast-paced environment. We offer a supportive team, flexible schedule, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Willingness to participate in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2016 after spending my entire career with State Farm. Before becoming an agent, I worked as a team member in another agency for many years, gaining firsthand experience helping customers and learning what it takes to build a successful, customer-focused business.

I attended California State University, Northridge and am the proud parent of one son. Community involvement is a big part of who I am, and I enjoy supporting local youth sports teams, community events, and organizations that make a difference for local families.

Our agency offers a 401(k), licensing reimbursement, performance-based bonuses and incentives, travel rewards, and a fun, supportive work environment. We also close at 3:00 PM on Fridays and keep the office stocked with snacks, coffee, and other treats for the team. I believe in rewarding hard work and creating a workplace where people enjoy coming to work each day.

Our culture is built on trust, independence, and growth. I don't believe in micromanaging—I hire great people and give them the tools and support they need to succeed. I'm looking for someone who is driven, goal-oriented, and motivated to create opportunities for themselves. The ideal candidate is an independent worker who wants to grow professionally, increase their earning potential, and be part of a positive, high-energy team that celebrates success together.

Role description

Walkiria Zarei - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.