Receptionist - State Farm Agent Team Member

Mark Murphy - State Farm Agent; Batavia (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Murphy - State Farm Agent in Batavia, Illinois is seeking a Receptionist to provide exceptional customer service and support to the team. The ideal candidate will be organized and detail-oriented, thriving in a vibrant, supportive environment. This role involves greeting customers, managing communications, and assisting with administrative tasks.

Join a dynamic workplace that values flexible schedules, offers monthly bonuses, and promotes a close-knit atmosphere with opportunities for professional advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills required.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Engage in sales conversations with customers.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

At my agency, we take pride in creating a workplace that’s both rewarding and enjoyable. You’ll have the freedom of flexible PTO to keep a healthy work-life balance, plus monthly bonuses that recognize your hard work. We keep things lively with regular office sales competitions and complimentary team lunches, all while maintaining a close-knit, family atmosphere where everyone has your back.

Role Description

Mark Murphy - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.