Receptionist - State Farm Agent Team Member

Leisha Willis; Los Angeles (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Leisha Willis Insurance and Financial Services Inc. in Los Angeles, CA is seeking a Receptionist - State Farm Agent Team Member. The role requires strong organizational skills, customer service experience, and a willingness to engage in sales conversations to identify insurance opportunities.

The position offers health insurance, a 401(k), a hiring bonus, tuition assistance, paid time off, and opportunities for professional development in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Clear communication and strong interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations when engaging with customers.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing to the right team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records accurately.
• Converse with prospects and existing customers about insurance options.
• Deliver excellent customer service and follow up on needs.
• Assist the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Los Angeles - CA

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2013 after building a 35-year career with State Farm, giving me decades of experience in the industry and a deep understanding of what it takes to serve customers and develop a successful team. I'm a proud Spelman College alumna and grew up in the Midwest. Outside of work, I love traveling, writing and creative writing, cooking and entertaining, hiking, and playing tennis.

Community service is a true passion of mine. I'm actively involved with my church and support programs throughout the Los Angeles area that serve people experiencing homelessness, as well as organizations focused on supporting seniors and young people.

Our agency offers group health insurance, a 401(k), a hiring bonus, tuition assistance, and a strong investment in professional development. Team members receive an annual budget dedicated to continued learning and growth, along with a mini marketing budget that provides opportunities to take initiative, build relationships, and develop new skills.

Our culture is supportive, positive, and highly focused on growth and development. I'm looking for someone who genuinely wants to learn, improve, and continue building their career. If you're excited by an environment that invests in your development, encourages new ideas, and gives you opportunities to expand your skills and responsibilities, we'd love to meet you.

ROLE DESCRIPTION

Leisha Willis Insurance and Financial Services Inc. is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $65,000.00 per year