Receptionist - State Farm Agent Team Member

Shane Taylor - State Farm Agent; Los Angeles (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Job summary

Shane Taylor - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, answer calls, and route inquiries to the right teammates. You will manage appointments, maintain records, and support daily office operations in a service-driven, friendly environment.

Join a team that values integrity, customer focus, and collaboration, with licensing support, a strong benefits package, and opportunities for advancement as you grow in the insurance industry.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable with sales conversations and CRM systems.
• Customer-focused mindset and professional presentation.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to discuss insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Customer service

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Join Our Growing Agency Team – We're Hiring!

At Shane Taylor Insurance Agency, we’ve been proudly serving our community since 2018, combining 20 years of industry experience to deliver exceptional service and trusted advice. Our commitment to excellence has earned us many awards (president club, chairman circle, honor club to name a few), reflecting our dedication to quality and consistency.

About Us:

Our team consists of four passionate professionals who collectively bring over 18 years of insurance expertise. We believe in fostering a friendly, laidback, yet driven work environment where everyone works hard and plays hard. Our culture is built on mutual respect, teamwork, and a true sense of family — we answer phones with a smile and prioritize old-school customer service.

What We Offer:

• Competitive salary and full benefits package including health, dental, and vision insurance
• 401(k) with company match
• Licensing support with bonuses to encourage your professional growth
• A supportive team atmosphere where your development and success matter

Who We’re Looking For:

We seek motivated individuals who are eager to grow within the insurance industry and share our values of integrity, commitment, and customer-first service. Whether you’re an experienced agent or looking to make the transition, if you thrive in a collaborative environment and want to be part of a team that truly cares, we want to hear from you.

A Bit About Me:

I’ve been an agent for 8 years. Previously worked at Paramount Pictures Studios. Outside of work, I love health and Fitness, and I bring that same passion and dedication to how we operate our agency.

ROLE DESCRIPTION:

Shane Taylor - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.