Receptionist - State Farm Agent Team Member

Tyler Stanford - State Farm Agent; Rock Hill (SC); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Tyler Stanford - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries in a friendly, efficient manner. This role supports the team with administrative tasks and contributes to expanding customer relationships within the insurance space.

The ideal candidate will have prior receptionist or customer service experience, strong communication skills, and comfort with sales conversations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a close-knit team of two. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and an understanding of what it takes to succeed in an agency environment.

Our agency offers health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team while providing opportunities to learn, contribute, and grow.

As a small office, we’re continuing to build and shape our culture, making this a great opportunity for the right person to have a meaningful impact. I’m looking for someone who is hardworking, friendly, and brings a positive attitude to work each day. The ideal team member is a driven, resourceful self-starter who takes initiative and is excited to help us continue building a strong, successful agency.

ROLE DESCRIPTION:

Tyler Stanford - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.