Receptionist - State Farm Agent Team Member

Shay Brown - State Farm Agent; Rock Falls (IL); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hiring bonus

401(k)

Performance bonus

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Resumo da oferta

Shay Brown - State Farm Agent is seeking a Receptionist to greet clients, manage calls, schedule appointments, and maintain records. You will engage customers to identify opportunities and support the team with essential admin tasks.

The ideal candidate thrives in a fast-paced, people-focused environment, enjoys sales conversations, and contributes to a positive, growth-oriented office culture.

Qualificações

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsabilidades

• Greet customers in person and by phone and route to team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options and follow up.
• Provide excellent customer service and support team projects.

Conhecimentos

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Ferramentas

Microsoft Office

CRM systems

Descrição da oferta de emprego

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2021 and is a growing team of four. Before becoming a State Farm agent, I worked for State Farm corporate, starting my career while attending Illinois State University. I’m originally from Rock Falls and bring a strong understanding of the industry along with a passion for building a successful, people-focused agency.

For our team, we offer a comprehensive benefits package including 15 days of PTO plus sick time, all bank holidays off, a 401(k), health benefits, and a strong emphasis on work-life balance. We also offer a hiring bonus for licensed candidates and will cover licensing costs for those who are not yet licensed.

Our office culture is fun, family-oriented, and fast-paced. We embrace change, stay adaptable, and work together to create a positive and energetic environment.

We’re looking for someone who truly enjoys sales—someone who loves talking to people, making outbound calls, and building relationships. If you’re personable, driven, and excited to be part of a team that values energy and growth, this could be a great fit for you.

ROLE DESCRIPTION:

Shay Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.