Receptionist - State Farm Agent Team Member

Kylevisker; La Crosse (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in La Crosse is searching for a motivated Receptionist to join their team. The ideal candidate will be organized, detail-oriented, and passionate about providing excellent service in a supportive environment. Responsibilities include greeting customers, managing schedules, and maintaining records. Candidates should have previous experience in a customer-facing role and exhibit strong communication skills. This is a great opportunity for anyone looking to grow within a small, focused team.

Qualifications

• Previous experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• Must be organized and capable of multitasking.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation comfort

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2003 and is a close-knit team of three who work together to serve our customers and community. Before becoming an agent, I worked in underwriting, which gave me a strong understanding of the insurance industry and how to properly help customers protect what matters most.

I’m a second-generation State Farm agent and graduated from the University of Minnesota with a degree in Finance. Insurance has been a big part of my family and professional life, and I take pride in continuing that legacy through our agency. I’m also an active member of the La Crosse Downtown Rotary, where I’ve been involved since 2005. Staying connected with the community and giving back through local organizations is something that’s very important to me.

We offer a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. Our goal is to create an environment where people can build a steady, long-term career while maintaining balance outside the office.

Our culture is straightforward and team-focused. We’re looking for someone who is hardworking and motivated—someone who takes pride in their work and wants to grow with a supportive, small team. If you’re driven and ready to contribute, this could be a great place to build your career.

Role Description

Kyle Visker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.