Receptionist - State Farm Agent Team Member

State Farm Agent; La Crosse (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in La Crosse is seeking a motivated Receptionist to join their team. The ideal candidate will provide exceptional customer service, manage office tasks, and support team members. This position offers a salary range of $40,000 to $60,000 annually and a strong focus on work-life balance. Join a supportive environment with opportunities for development and advancement within the insurance industry. Apply today to be a valued member of a dedicated team.

Qualifications

• Previous experience in a receptionist or customer service role.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

About Our Agency

Our agency opened in 2003 and is a close-knit team of three who work together to serve our customers and community. Before becoming an agent, I worked in underwriting, which gave me a strong understanding of the insurance industry and how to properly help customers protect what matters most.

I’m a second-generation State Farm agent and graduated from the University of Minnesota with a degree in Finance. Insurance has been a big part of my family and professional life, and I take pride in continuing that legacy through our agency. I’m also an active member of the La Crosse Downtown Rotary, where I’ve been involved since 2005. Staying connected with the community and giving back through local organizations is something that’s very important to me.

We offer a Simple IRA, licensing reimbursement, and a strong focus on work-life balance. Our goal is to create an environment where people can build a steady, long-term career while maintaining balance outside the office. Our culture is straightforward and team-focused. We’re looking for someone who is hardworking and motivated—someone who takes pride in their work and wants to grow with a supportive, small team. If you’re driven and ready to contribute, this could be a great place to build your career.

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Kyle Visker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self‑motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

Additional Information

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in downtown La Crosse.
• I have been a State Farm agent since 1997.
• I am a second generation State Farm agent.
• We currently have 4 team members at our agency.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, Bronze Tablet, and New Agent Program Qualifier
• Additional languages spoken: (none listed)

Legal Notice

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.