Receptionist - State Farm Agent Team Member

Trey Boggs - State Farm Agent; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Trey Boggs - State Farm Agent in Knoxville is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be highly organized, detail-oriented, and eager to contribute positively to our team. Responsibilities include greeting customers, managing appointments, and providing exceptional service. This role offers an opportunity for professional growth in the insurance industry, along with benefits like health insurance, PTO, and performance bonuses.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2025 and is a growing team of three with exciting plans to expand. Before becoming a State Farm agent, I worked as a team member for another agent, building a strong foundation in the business.

I hold a Risk Management & Insurance degree from Eastern Kentucky University and enjoy staying active through golf and exercise. We stay highly involved in the community through local festivals, school partnerships, and connecting with local businesses.

For our team, we offer PTO, paid holidays, a Simple IRA, a monthly health stipend, life insurance, uncapped commission, and multiple bonus opportunities including profit sharing and performance-based incentives.

Our office culture is close-knit, competitive, and community-focused. We’re looking for someone who is ambitious, driven, and eager to succeed - someone who wants to be part of a team that works hard, supports each other, and is passionate about making an impact locally.

Role Description

Trey Boggs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.