Receptionist - State Farm Agent Team Member

Brianarends; Prospect (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Employer match

Bonus based on performance

Health insurance

Advancement opportunities

Paid time off

Training & development

Flexible schedule

Job summary

Brian Arends - State Farm Agent is seeking a receptionist to join the team and support daily operations. The successful candidate will greet customers, manage scheduling, and assist with inquiries while maintaining accurate customer records.

The role involves engaging with clients to discuss insurance options and provide excellent service, with opportunities for advancement. The ideal candidate is organized, detail oriented, and comfortable handling multiple tasks in a fast-paced office

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Reimbursement
• Simple IRA with employer match
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

ROLE DESCRIPTION:

Brian Arends - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.