Receptionist - State Farm Agent Team Member

Daniela Melendez - State Farm Agent; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Paid time off

Job summary

Daniela Melendez - State Farm Agent in Charlotte, NC is looking for a dedicated receptionist to provide exceptional service. The ideal candidate is organized, detail-oriented, and eager to support a productive workplace.

Responsibilities include greeting customers, managing appointments, and assisting with inquiries. The role also involves maintaining customer records and engaging in sales conversations. Join our team to help us deliver top-notch customer service in the insurance sector.

Enjoy benefits like bonuses based on performance, company parties, and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish speaker.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and customer records.
• Engage with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service skills

Organizational skills

Communication skills

Multitasking abilities

Sales engagement

Spanish proficiency

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Paid time off

Role Description

Daniela Melendez State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual- Spanish speaker