Receptionist - State Farm Agent Team Member

Joslyn Bales - State Farm Agent; Artesia (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Paid time off

Job summary

State Farm is seeking a receptionist to join our team in Artesia, NM. You will greet customers, manage appointments, and handle inquiries with a friendly, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers, while supporting the office with administrative tasks.

Qualifications

• Bilingual English and Spanish required.
• Experience as a receptionist or in customer service preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable discussing insurance options with customers.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Bilingual English/Spanish

Receptionist experience

Communication skills

Organizational skills

Sales conversations

Basic computer skills (MS Office, CRM)

Job description

Benefits

• Opportunity for advancement
• Competitive salary
• Paid time off

Role Description

State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Bilingual proficiency in English and Spanish.
• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.