Receptionist - State Farm Agent Team Member

Tracy Tucker - State Farm Agent; Kearney (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Opportunity for advancement within my

Paid time off

Job summary

Tracy Tucker State Farm Agency in Missouri seeks a customer-focused team member to handle inquiries, educate on coverages, and support agency staff. The role emphasizes service, communication, and growth opportunities within the office.

Responsibilities include assisting clients with insurance options, processing requests, and coordinating with team members. Licensing guidance is available; pay ranges from $40,000 to $55,000 per year.

Qualifications

• Dedicated to customer service.
• Able to relate to customers, answer questions and anticipate needs.
• Excellent communication to assist customers and coordinate with team.
• Proactive in problem solving.
• Ability to multi-task while taking accurate notes and accomplishing all tasks.
• Insurance licenses preferred; ability to obtain P&C and Life & Health licenses.

Responsibilities

• Provide prompt, accurate, and friendly customer service across inquiries.
• Educate customers about insurance coverages using needs-based conversations.
• Communicate effectively to meet customer needs and promote business growth.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Detail oriented

Education

Insurance License Preferred

Property & Casualty License

Life & Health License

Job description

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Wellness resources

ROLE DESCRIPTION

As a Team Member with the Tracy Tucker State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and providing administrative support to the Agent as needed.

We look forward to connecting with you if you are the ideal customer-focused and self-motivated team member we are searching for. We anticipate internal growth opportunities for especially driven candidates.

RESPONSIBILITIES

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based conversations to educate customers about insurance coverages.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Ability to multi-task while taking accurate notes and accomplishing all tasks
• Insurance License Preferred, must be able to obtain Property & Casualty, as well as Life & Health License

BENEFITS

• Growth potential
• Opportunity for advancement within my office
• Paid time off

Compensation: $40,000.00 - $55,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Kearney, MO and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.