Receptionist - State Farm Agent Team Member

Theresa Miley - State Farm Agent; Irmo (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in South Carolina is seeking a Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointment scheduling, and assisting in customer communications. Ideal candidates should have experience in customer service, exhibit strong organizational skills, and be comfortable engaging in sales conversations. A supportive team environment will foster growth and development in the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Able to communicate effectively and engage with customers.
• Must be organized and capable of multitasking.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in maintaining customer records and inquiries.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Organizational abilities

Interpersonal skills

Sales engagement

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our first agency opened in 2004, and we’ve since grown to two office locations with a strong team of 13 members. I’ve been with State Farm since 1994 and held several roles along the way, including Sales Leader, which has helped shape the way I lead and support my team today.

I’m a graduate of the University of South Carolina, married with four children, and I enjoy spending time on the water, golfing, and traveling. Family and community are both very important to me, and that carries over into the way our agency operates. We take pride in being highly involved in the local community, supporting schools through donations and participating in philanthropic efforts whenever we can. Giving back is a core part of who we are as an agency.

Our team enjoys a competitive salary, multiple bonus opportunities, generous PTO, and a flexible schedule that includes a monthly half-day flex option. We also provide ongoing training, aspirant programs, a 401(k), health benefits, snacks and drinks, and regular team-building events, outings, and seasonal celebrations like Christmas in July.

Our office is made up of a tenured, family-oriented team that works hard and supports each other. We thrive in a competitive environment and share a strong desire to win together. We’re looking for quick learners who are adaptable, motivated, and ready to succeed in a fast-paced setting. If you’re looking for a place where you can grow, stay competitive, and be part of a supportive, high-performing team, this could be a great fit for you.

ROLE DESCRIPTION:

Theresa Miley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.