Receptionist - State Farm Agent Team Member

State Farm; Gulfport (MS); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Clint Malone is seeking a Receptionist - State Farm Agent Team Member to join a small, flexible office that values effort and results. You will greet clients, manage calls, schedule appointments, and support daily operations in a community-focused agency.

Ideal candidates are organized, detail-oriented, and comfortable discussing insurance options. This role offers a friendly environment with training and growth opportunities in Gulfport, MS.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, guiding them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide exceptional customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2019 after spending time in medical sales, where I was recruited by State Farm and drawn to the opportunity to build something of my own. I’m a graduate of the University of Southern Mississippi, played rugby in college, and still love anything sports-related. Our team includes four members, and we’ve intentionally built an office that feels nothing like corporate America — it’s flexible, relaxed, and built on good vibes, while still getting serious results. I also stay involved in the community as president of the Exchange Club, which reflects our commitment to service beyond the office.

We offer PTO, health benefits, a strong work–life balance, and a hiring bonus. We’re looking for someone with hunger, grit, and a sense of urgency — a true go-getter who thrives in a laid‑back environment that values effort and results. If you want autonomy, support, and the chance to grow without red tape, this is the kind of place where you can do your best work.

ROLE DESCRIPTION:

Clint Malone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.