Receptionist - State Farm Agent Team Member

Talentify; Riverside (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Clinton Coble - State Farm Agent is seeking a Receptionist to join our team. This role supports a busy agency by greeting customers, coordinating appointments, and handling inquiries with professionalism.

Ideal candidates are organized, customer-focused, and comfortable with light sales conversations to help customers explore insurance options while maintaining accurate records and assisting the team with administrative tasks.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Willingness to engage in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my State Farm agency in 2011, and since then, I’ve built a strong, motivated team of seven.

Before opening my agency, I worked in big-box retail management and served in the military, following in the footsteps of three generations of soldiers in my family. That experience taught me the value of leadership, discipline, and integrity—principles that continue to guide my business every day.

I was born and raised in Dayton and am passionate about giving back to the community that shaped me. I serve on the Dayton Public Schools Foundation Board and actively participate in Habitat for Humanity and Shoes for the Shoeless. My family and I are also very involved in our local church.

My agency is proud to be the #1 office in Ohio for sales, but what truly defines us is our culture. We’re a high-performing team that stays grounded and connected—a family-style environment where everyone supports each other’s success. The office itself is beautiful, casual, and welcoming, with a relaxed dress code and positive energy.

I offer paid benefits and vacation that increases with tenure, as well as health insurance and a focus on work-life balance. I’m always looking for positive, happy, and growth-oriented team members who want to be part of something exceptional—people who work hard, enjoy what they do, and take pride in being part of a winning team.

ROLE DESCRIPTION:

Clinton Coble - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.