Receptionist - State Farm Agent Team Member

Clark Mantz - State Farm Agent; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Clark Mantz - State Farm Agent in Las Vegas is seeking a Receptionist - State Farm Agent Team Member to join our friendly, established office. You will greet customers, manage schedules, and support a busy insurance team with accuracy and a warm, professional attitude.

The right candidate will be organized, personable, and motivated to learn about insurance products while helping clients with inquiries and records. A proven customer-service background is valued in a stable agency environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and upsell opportunities.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Multitasking

Sales conversations

CRM familiarity

Tools

CRM software

Microsoft Office

Job description

Benefits:

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1987 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked at Dean Witter and also owned a small business, giving me experience in both financial services and entrepreneurship. I’m a graduate of Drake University, and outside of the office, life stays pretty entertaining on my mini farm. I live on a couple of acres with 17 animals, including goats and alpacas.

One of the things that makes our agency special is the longevity of our team. We’ve built an experienced, stable group that genuinely enjoys working together and has created a friendly, welcoming environment for both customers and team members.

Our agency offers paid time off, major holidays off, a strong commitment to work-life balance, and a hiring bonus once licensing is successfully completed. We value our people and want this to be a place where team members can build long-term, rewarding careers.

Our culture is supportive, experienced, and naturally welcoming. I’m looking for someone who brings a strong mindset and positive attitude, communicates well, and can confidently manage multiple priorities. If you’re dependable, personable, and looking for an established agency with a great team environment and long‑tenured coworkers, we’d love to meet you.

ROLE DESCRIPTION:

Clark Mantz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.