Receptionist - State Farm Agent Team Member

Davis McCord - State Farm Agent; Germantown (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Davis McCord - State Farm Agent in Germantown, TN is seeking a friendly Receptionist to greet clients, manage schedules, and support daily operations.

You will engage with customers, handle inquiries, maintain records, and participate in sales conversations to identify insurance needs while contributing to a positive, team-driven culture with a dog-friendly office and snacks.

Qualifications

• Previous receptionist or customer service experience.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free food & snacks

About our agency:

I have been with State Farm since 2017 and opened my agency in 2021. I graduated from the University of Mississippi with a degree in Marketing and proudly served for nine years in the United States Air Force and Mississippi Air National Guard. My wife, Anna, and I live in Germantown with our rescue dog, Olive. Outside of work, I enjoy golfing and spending time with family and friends.

Building relationships in our community is one of my favorite parts of the job. I serve as a Board Member for Collierville YoungLife and am a member of the Germantown Area Chamber of Commerce. Our agency has also been recognized through State Farm's Ambassador Club and Honor Club, and we're passionate about helping customers protect what matters most.

Our agency offers a Simple IRA, a strong commitment to work-life balance, a dog-friendly office, and plenty of stocked snacks to keep the team fueled throughout the day. We've built a close-knit, family-oriented culture where people enjoy coming to work, supporting one another, and having fun while making a difference.

If you're looking for a positive environment where relationships matter and teamwork comes first, we'd love to meet you.

Role description:

Davis McCord - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.