Receptionist - State Farm Agent Team Member

Brett Campo - State Farm Agent; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Brett Campo - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Houston office. The role focuses on greeting customers, managing appointments, and handling inquiries with a friendly, organized approach.

If you have prior receptionist or customer service experience, strong communication, and comfort with sales conversations, you will thrive here. Proficiency in Microsoft Office and CRM systems is preferred, with opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2021 and has built a strong reputation for developing team members and helping customers protect what matters most. I started my career as a State Farm team member right out of college, which gave me valuable experience and a deep understanding of the business before opening my own agency.

I’m a graduate of the University of Southern Mississippi. I’m married and have played football most of my life, which helped shape my competitive spirit and team-first mindset. Outside of work, I enjoy spending time outdoors, going to the beach, and spending time with my Shepherd. I’m also involved in the community as a member of the Rotary Club of West University, where we work to support local initiatives and give back to the community.

Our office places a strong emphasis on training and development so team members can continue growing in their careers. We offer a Simple IRA, health benefits, licensing reimbursement, and a strong focus on maintaining work-life balance.

Our culture is built around effort, attitude, and teamwork. We’re looking for someone who brings a positive mindset, strong attention to detail, and a willingness to work hard. Skills can always be trained, but attitude and effort are what truly drive success. If you’re motivated and eager to grow, this could be a great place to build your career.

ROLE DESCRIPTION

Brett Campo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.