Receptionist - State Farm Agent Team Member

State Farm; Frisco (TX); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Mike Bergman is seeking a Receptionist - State Farm Agent Team Member to join a focused, client‑facing team in Frisco, TX. The role emphasizes strong organization, accurate recordkeeping, and a proactive approach to customer inquiries.

You will support day-to-day office operations while identifying opportunities to discuss insurance options with clients. The ideal candidate thrives in a collaborative workplace, communicates effectively in English, Spanish, Cantonese, and

Qualifications

• Experience in receptionist or customer service roles.
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• Basic computer skills with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office & CRM

Education

No specific degree required

Tools

CRM systems

Microsoft Office

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency is proud to celebrate 19 years of excellence this coming April. With a strong team of over 20 professionals, we are committed to fostering a supportive, collaborative, and productive workplace. Mike has been selling insurance since 1993 and with State Farm since 2007, and together we’ve built an office that can serve customers in English, Spanish, Cantonese, and Mandarin.

Full-time team members enjoy valuable benefits, including a 401K match, paid time off, paid holidays, and health benefit options (major medical, dental, and vision). We also believe in celebrating wins and staying connected through quarterly team-building activities.

We’re looking for motivated individuals to join us in providing exceptional service to our clients and contributing to the continued growth and success of our agency. If you're ready to work in an environment where your skills and dedication are valued, we’d love to connect with you!

ROLE DESCRIPTION

Mike Bergman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Property/Casualty insurance license (must obtain before start date).