Receptionist - State Farm Agent Team Member

Lindsay Dougherty - State Farm Agent; Dover (DE); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Life insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Lindsay Dougherty - State Farm Agent is seeking a friendly Receptionist - Team Member to join our Kent County office. You will greet clients, answer phones, schedule appointments, and maintain client records with accuracy.

The ideal candidate is highly organized, customer focused, and comfortable engaging in sales conversations while providing exceptional service and support to our small, collaborative team.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, able to handle multiple tasks.

Responsabilités

• Greet customers in person and over the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain accurate customer records.
• Engage with customers to discuss insurance options and opportunities.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

Office administration

Outils

CRM systems

Microsoft Office

Description du poste

Benefits

• Simple IRA
• License reimbursement
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I officially opened our agency on June 1, 2024, but my roots with State Farm run much deeper as I spent over 18 years working in another agent’s office before launching my own. Today, I lead a small but passionate team of three full-time professionals who are dedicated to helping our clients protect what matters most.

We offer flexible PTO, life insurance, and a supplemental health policy (for those who qualify), along with opportunities for advancement within the agency and performance-based bonuses. As a second-generation State Farm agent who’s lived in Kent County my whole life, I’m deeply connected to this community. I’m an avid animal lover and actively support organizations like the SPCA, Grass Roots Rescue, and Piper’s Paws Rescue. Our agency also sponsors several local travel ball teams and partners with volunteer fire departments, reflecting our commitment to giving back.

What truly sets our office apart is our collaborative, supportive culture. Every team member’s contribution is valued, and we work closely together to deliver exceptional service while building meaningful relationships with clients and one another. We combine empathy and teamwork with a competitive spirit and a drive to rise to every challenge. That blend of compassion, innovation, and determination allows us to provide personalized solutions and create a workplace where both our team and our clients feel valued and supported.

If you’re looking for a place where you can grow, make a real difference, and be part of a supportive and purpose‑driven team, this could be the perfect opportunity for you.

Role Description

Lindsay Dougherty - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.