Receptionist - State Farm Agent Team Member

Protectwithandrew; Catonsville (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

License Paid by Agency

Flexible schedule

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Catonsville is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The ideal candidate will have experience in a customer service role, strong communication skills, and proficiency in basic computer applications. Responsibilities include greeting clients, managing appointment scheduling, and assisting with customer inquiries. This position offers competitive compensation and opportunities for advancement within the community.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and highly organized.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Engage with prospective and existing customers regarding insurance options.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Customer service experience

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Full Time in Catonsville - MD

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Andrew Inglisa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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