Receptionist - State Farm Agent Team Member

Jeffmarshallinsurance; Princess Anne (MD); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Competitive salary plus bonus opportunities

Career growth and advancement potential

Paid time off, including vacation and sick/personal days

Job summary

A local insurance agency in Princess Anne is looking for a Receptionist/Customer Service Representative. The ideal candidate will have strong organizational skills and a commitment to customer service. Responsibilities include making outbound calls, maintaining customer accounts, and providing friendly support. A Maryland Insurance License is required, and being bilingual in Spanish is a plus. The position offers a competitive salary with bonus opportunities and potential for career growth.

Qualifications

• Maryland Insurance License required (to be obtained).
• Strong commitment to excellent customer service.
• Highly organized with strong attention to detail.

Responsibilities

• Make outbound calls to maintain and update customer accounts.
• Provide prompt, accurate, and friendly customer service.
• Keep customer accounts well-organized and up to date.

Skills

Customer service commitment

Organizational skills

Phone communication

Proactive problem-solving

Bilingual in Spanish

Job description

Full Time in Princess Anne - MD

Overview

We are a local State Farm Insurance agency seeking a licensed Receptionist/Customer Service Representative to join our dynamic team. The ideal candidate is a positive team player who approaches their work with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.

Responsibilities

• Make outbound calls to maintain and update customer accounts
• Provide prompt, accurate, and friendly customer service
• Keep customer accounts well-organized and up to date
• Communicate clearly and efficiently to meet customer needs

Qualifications

• Maryland Insurance License (required - to be obtained)
• Strong commitment to excellent customer service
• Highly organized with strong attention to detail
• Ability to relate effectively to customers, answer questions, and anticipate needs
• Excellent phone communication skills and ability to collaborate with team members
• Proactive problem-solving abilities
• Bilingual in Spanish is a BIG plus

Benefits

• Competitive salary plus bonus opportunities
• Career growth and advancement potential
• Paid time off, including vacation and sick/personal days
• Valuable experience in the insurance industry

Compensation $34,000.00 - $40,000.00 per year

Application note

Please note: This position is with an independent State Farm agent, not with State Farm Insurance Companies. Employment is contingent upon meeting licensing requirements and completing necessary training. State Farm agents operate independently and hire their own employees; therefore, employees of agents are not employees of State Farm.

We will contact qualified candidates to discuss next steps in the interview process. Local applicants are highly encouraged.

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