Receptionist - State Farm Agent Team Member

Jeff Marshall - State Farm Agent; Princess Anne (MD); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Opportunity for advancement

Job summary

Jeff Marshall - State Farm Agent is seeking a licensed Receptionist/Customer Service Representative in Maryland. The role emphasizes delivering friendly service, maintaining organized client records, and supporting a fast-paced, detail-oriented office environment.

The ideal candidate is outgoing, organized, and capable of multi-tasking, with a strong commitment to customer satisfaction and effective communication with clients and teammates.

Qualifications

• Maryland Insurance License (required - to be obtained).
• Strong commitment to excellent customer service.
• Highly organized with strong attention to detail.
• Able to relate effectively to customers, answer questions, and anticipate needs.
• Excellent phone communication skills and ability to collaborate with team members.
• Proactive problem-solving abilities.
• Bilingual in Spanish is a BIG plus.

Responsibilities

• Make outbound calls to maintain and update customer accounts
• Provide prompt, accurate, and friendly customer service
• Keep customer accounts well-organized and up to date
• Communicate clearly and efficiently to meet customer needs

Skills

Customer service

Organization

Phone communication

Team collaboration

Problem solving

Bilingual Spanish

Education

Maryland Insurance License

Job description

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off

Are you outgoing?
Highly organized?
Do you have an awesome personality?
Can you multi-task in a busy environment?

If this sounds like a description of you, you may have found the perfect opportunity.

We are a local State Farm Insurance agency seeking a licensed Receptionist/Customer Service Representative to join our dynamic team. The ideal candidate is a positive team player who approaches their work with integrity, focus, and the ability to maintain a calm, organized workflow in a fast-paced environment.

Responsibilities:

• Make outbound calls to maintain and update customer accounts
• Provide prompt, accurate, and friendly customer service
• Keep customer accounts well-organized and up to date
• Communicate clearly and efficiently to meet customer needs

Qualifications:

• Maryland Insurance License (required - to be obtained)
• Strong commitment to excellent customer service
• Highly organized with strong attention to detail
• Ability to relate effectively to customers, answer questions, and anticipate needs
• Excellent phone communication skills and ability to collaborate with team members
• Proactive problem-solving abilities
• Bilingual in Spanish is a BIG plus

Benefits:

• Competitive salary plus bonus opportunities
• Career growth and advancement potential
• Paid time off, including vacation and sick/personal days
• Valuable experience in the insurance industry

We find that team members in our community have the greatest impact. So local applicants are highly encouraged!

Please note: This position is with an independent State Farm agent, not with State Farm Insurance Companies. Employment is contingent upon meeting licensing requirements and completing necessary training. State Farm agents operate independently and hire their own employees; therefore, employees of agents are not employees of State Farm.