Receptionist - State Farm Agent Team Member

State Farm Agent; Council Bluffs (IA); On-site; USD 46,000; Full time

Job summary

A leading insurance agency in Council Bluffs is seeking a Receptionist to provide exceptional service and support. The ideal candidate will be organized, detail-oriented, and eager to learn in a dynamic environment. Join a motivated team dedicated to making a difference in the community and enjoy benefits like flexible scheduling and training opportunities.

Benefits

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Engage with customers and identify insurance opportunities.
• Support the team with administrative tasks.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Sales Engagement

Tools

Microsoft Office

CRM Systems

Job description

Responsive recruiter

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Tracy Hough - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $46,000.00 per year

We're Hiring!

We are a busy office looking for our next great team member. Our office specializes in insurance and financial services, with a passion to make a difference in the lives of others and the community. We are an established, growth-oriented agency with a highly motivated team. Our success stems from a fun, energetic environment and the use of state-of-the-art technology to achieve outstanding results. We seek individuals committed to excellence and personal achievement. If you want to work in a challenging, rewarding environment, Tracy Hough - State Farm Agent may be the right fit for you. We value hard work and results, and we look forward to discussing this opportunity with you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Located in Council Bluffs, Iowa, just off the interstate.
• Office hours are M-F 8:30am-5:00pm, with evenings and Saturdays by appointment.
• Founded by a State Farm agent since 2001.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. Employees are not employees of State Farm. Agents are responsible for employment decisions.