Receptionist - State Farm Agent Team Member

Ryan Randall - State Farm Agent; Clinton (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Ryan Randall - State Farm Agent in Clinton, IA is seeking a Receptionist Team Member to join a growing agency.

You will greet customers, manage scheduling, maintain records, and explore insurance options with clients. The role emphasizes organization, strong communication, and a service-oriented mindset.

With licensing paid, a health plan stipend, and opportunities for advancement, this entry-level position offers a chance to grow with a dedicated team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Organizational skills

Communication

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in February 2026 and currently lead a growing team of two. Before becoming an agent, I spent three years as a State Farm team member, building experience in both account management and sales.

Outside of work, I'm married with five children, four of whom are adopted, ranging in age from 4 to 22.

Giving back is important to our family and our agency. We proudly support MiGear, a local nonprofit that provides essential items and support to children entering foster care.

Our agency offers a health stipend, paid time off, paid holidays, licensing costs paid up front, professional development opportunities, and a strong commitment to work-life balance. As a newer agency, there's also plenty of opportunity to grow alongside the business and take on additional responsibility.

Our culture is built around education, growth, and having fun while working toward big goals. We're competitive, we want to win, and I'm passionate about helping my team continually develop. I'm looking for someone who is driven, eager to learn, and excited to grow with us.

ROLE DESCRIPTION:

Ryan Randall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.