Receptionist - State Farm Agent Team Member

Davis Olson - State Farm Agent; Circle Pines (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Davis Olson - State Farm Agent is seeking a friendly, energetic receptionist to join our team in Minnesota. The role focuses on greeting customers, handling inquiries, and supporting day-to-day office activities with a customer-centric approach.

The ideal candidate is coachable, eager to learn, and capable of engaging in sales conversations while maintaining organized records and appointments. Growth opportunities and a positive workplace culture are emphasized.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming an agent, I spent five years working as a State Farm Team Member, learning the business and gaining firsthand experience helping customers protect what matters most. That experience shaped the kind of agency I wanted to create—one where team members are supported, challenged, and given opportunities to grow.

I attended Drake University and enjoy spending my free time outdoors, relaxing at the cabin, playing pickleball, and cheering on Minnesota sports teams. I believe work should be rewarding, but it's also important to enjoy life outside the office and maintain a healthy balance.

As a new agency, we're focused on creating a positive and supportive culture where people enjoy coming to work each day. We're building a team that works hard, supports one another, and shares a commitment to providing an outstanding customer experience.

We're looking for someone who is friendly, energetic, and driven. The ideal candidate is coachable, eager to learn, and excited about personal and professional growth. We're especially interested in individuals who may have aspirations of agency ownership in the future and want to gain the experience and skills needed to build a successful career.

ROLE DESCRIPTION

Davis Olson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.