Receptionist - State Farm Agent Team Member

Josh Benton - State Farm Insurance Agent; Cary (NC); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Josh Benton State Farm Agent Team Member in Cary, NC is seeking a friendly receptionist to greet visitors, handle calls, and keep the front office running smoothly.

You will manage appointments, assist with inquiries, and help grow customer relationships by identifying opportunities to offer insurance options. This role emphasizes teamwork, training, and a commitment to work-life balance with benefits like health insurance, a Simple IRA, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the right team.
• Schedule appointments and manage office communications.
• Handle incoming inquiries and maintain customer records.
• Engage in conversations with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM software

Job description

Receptionist – State Farm Agent Team Member

Full Time, Cary, NC 27513

Compensation: $40,000.00 per year

Benefits

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2016 and currently lead a team of five. Before joining State Farm, I served in the military for 20 years as a pilot and also owned another insurance agency. Our agency is built on delivering exceptional service while creating opportunities for both our customers and team members to succeed. We believe in taking ownership, building relationships, and continually improving.

For our team, we offer health benefits, group life insurance, a Simple IRA, and a strong commitment to work-life balance. We strive to provide a supportive environment where team members can build rewarding, long-term careers.

Our culture is relaxed but high-performing. I'm looking for someone who takes initiative, is comfortable making outbound calls, and enjoys identifying opportunities to grow existing customer relationships. If you're motivated, proactive, and ready to make an impact, we'd love to meet you.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.