Receptionist - State Farm Agent Team Member

Myagentamanda; Raleigh (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Simple IRA

Bonus based on performance

Opportunity for advancement

Competitive salary

Job summary

A local insurance agency in Raleigh, NC, is hiring a Receptionist with excellent communication skills and a commitment to customer service. The ideal candidate will be organized, detail-oriented, and eager to learn. Responsibilities include greeting customers, managing appointments, and assisting with administrative tasks. Offering a salary range of $50,000 to $75,000 annually, this role supports a positive workplace culture focused on growth and community impact.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service.
• Support the team with various administrative tasks.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Basic computer skills including Microsoft Office and CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Raleigh, NC – Flexible schedule

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2013 and lead a team of seven with a strong purpose behind what we do. Before becoming an agent, I worked in Yellow Pages sales. After a serious accident in 2006 that required three surgeries and months away from work, I experienced firsthand how important proper insurance education truly is—and how often people don’t receive it. That experience shaped my mission as an agent to make sure customers fully understand their protection and are never left in the dark. Outside of the office, I enjoy adventure and trying new things—I’ve reeled in a 110‑pound tuna in Hawaii and even gone skydiving. That same drive and determination shows up in how I lead and grow my agency. Our office culture is supportive, growth‑oriented, and centered around making a real difference. We’re currently looking to add team members who want to grow with the agency, build meaningful careers, and be part of a team driven by purpose and opportunity.

Role Description

Amanda Hagood – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 – $75,000.00 per year.

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