Receptionist - State Farm Agent Team Member

Redtruckinsurance; California (MO); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Community impact

Opportunities for growth and development

Attractive benefits and rewards

Job summary

An insurance agency in California seeks a Customer Service Representative to enhance client experiences. Responsibilities include answering inquiries, processing claims, and maintaining records. The ideal candidate is detail-oriented with strong communication skills and prior customer service experience. Competitive compensation of $20.00 - $25.00 per hour is offered.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Redding, CA

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $20.00 - $25.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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