Insurance Agency Customer Service Pro (Team Member)

Redtruckinsurance; Redding (CA); On-site; USD 27,552 - 34,440; Part time

Job summary

Scott Schumacher - State Farm Agent is seeking a dedicated Customer Service Representative - State Farm Agent Team Member located in Redding, CA. Your role will focus on generating exceptional client experiences, answering inquiries, and assisting with policy updates.

The ideal candidate will possess strong communication and interpersonal skills, a detail-oriented mindset, and preferably some customer service experience. The position offers competitive compensation of $20.00 - $25.00 per hour.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail is crucial for maintaining accurate records.
• Previous customer service experience in any capacity is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 - $25.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Scott Schumacher - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Scott Schumacher - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Redding, CA.
• I have been a State Farm agent since 2002.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of Sonoma State University.
• We currently have 3 team members at our agency.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none