Customer Service Representative - State Farm Agent Team Member

Scott Schumacher - State Farm Agent; Redding (CA); On-site; USD 27,552 - 34,440; Part time

Job summary

Scott Schumacher - State Farm Agent is seeking a dedicated Customer Service Representative - State Farm Agent Team Member located in Redding, CA. Your role will focus on generating exceptional client experiences, answering inquiries, and assisting with policy updates.

The ideal candidate will possess strong communication and interpersonal skills, a detail-oriented mindset, and preferably some customer service experience. The position offers competitive compensation of $20.00 - $25.00 per hour.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail is crucial for maintaining accurate records.
• Previous customer service experience in any capacity is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Scott Schumacher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $20.00 - $25.00 per hour

Location: Redding, CA

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.