Receptionist - State Farm Agent Team Member

Myagentcharlotte; Redwood City (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA w/employer match

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

A leading insurance agency in Redwood City, CA, is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized and detail-oriented, committed to excellent customer service, and capable of engaging in sales conversations. Responsibilities include greeting clients, managing appointments, and supporting office communications. The position offers a salary ranging from $40,000 to $60,000 per year with benefits including a simple IRA and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Commitment to contributing to a positive workplace.

Responsibilities

• Greet clients warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks.

Skills

Excellent communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement comfort

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Full Time in Redwood City, CA

Benefits

• Simple IRA w/employer match
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

Role Description

Charlotte Russell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Details

Compensation: $40,000.00 - $60,000.00 per year

Location: Redwood City, CA

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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