Receptionist - State Farm Agent Team Member

Courtney Boring - State Farm Agent; Bryan (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Courtney Boring, State Farm is seeking a bilingual Receptionist (Spanish/English) in Bryan, TX. You will greet customers, answer calls, and direct inquiries to the appropriate team members, while supporting daily office operations.

The ideal candidate is organized, detail-oriented, and eager to learn in the insurance industry. Prior receptionist or customer service experience and basic computer skills (MS Office and CRM systems) are preferred.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Proficient with basic computer tools including MS Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to team.
• Manage appointment scheduling and office communications.
• Maintain customer records and respond to inquiries.
• Discuss insurance options with customers when appropriate.
• Provide excellent customer service and support team with tasks.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary

Role Description:

Courtney Boring, State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Biligual Receptionist (Spanish/English).

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.