Receptionist - State Farm Agent Team Member

Chris Mathurin - State Farm Agent; Broken Arrow (OK); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chris Mathurin - State Farm Agent is seeking a Receptionist to warmly greet customers, manage scheduling, and maintain records. The role involves engaging with prospects and existing customers to identify insurance opportunities and support the team with admin tasks.

The ideal candidate is organized, detail-oriented, and willing to contribute to a fast-paced, team-driven office culture focused on growth and community impact.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

Our agency has been serving the community since 2013 and has grown into a high-energy, competitive team of around 10 members who are driven to succeed while supporting one another.

We’ve built a fast-paced, upbeat office culture where hard work is recognized and wins are celebrated. The environment is both motivating and team-oriented, making it a great fit for individuals who enjoy a competitive edge while still being part of a supportive team.

Community involvement is a core part of who we are. We actively support local athletic programs and give back through initiatives like donating school supplies and backpacks to students in need, reflecting our commitment to making a positive impact beyond the office.

We also believe in investing in our people, offering opportunities for growth, increased responsibility, and the ability to build a long-term career - not just hold a job.

Chris leads with high energy and sets the tone for a culture focused on growth, accountability, and positivity. If you’re motivated, competitive, and looking to be part of a team that values both success and community, you’ll feel right at home here.

ROLE DESCRIPTION:

Chris Mathurin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.