Receptionist - State Farm Agent Team Member

Scott Cat; Bogalusa (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Catalanotto - State Farm Agent in Bogalusa, LA, seeks a Receptionist Team Member to join a busy, friendly office. You will warmly welcome customers and support daily operations. The ideal candidate is organized, customer-focused, and eager to learn about insurance products.

Training is provided, and you will grow with a team that values integrity, service, and community involvement. Join us to deliver exceptional service, manage schedules, and help clients with insurance options while

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Able to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM software

Job description

Benefits:

• License reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2007 and has grown into a strong, close-knit team of eight. It was a close friend who encouraged me to pursue a career with State Farm, and it turned out to be one of the best decisions I’ve ever made.

Faith and family are at the core of everything we do. I’m a proud U.S. Air Force veteran, and I run my agency on the same principles that have guided me throughout my life — integrity, service, and compassion. I’m deeply passionate about mentoring youth, supporting families, and giving back to the community. Every year, our team feeds the homeless during the holidays and delivers Christmas presents with handwritten cards to spread kindness and hope.

We offer great benefits, including PTO, all major holidays off, a 401(k) with match, and reimbursement for licensing costs. More importantly, we foster a supportive, family-friendly environment where everyone feels valued and part of something meaningful.

Our office is always busy, but we make sure to laugh, support one another, and celebrate our wins along the way. We’re looking for team members who bring a positive attitude, a strong work ethic, and a heart for helping others — people who want to be part of a team that feels like family.

ROLE DESCRIPTION:

Scott Catalanotto - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.