Receptionist - State Farm Agent Team Member

Talentify; Mesa (AZ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Frindell - State Farm Agent is seeking a Receptionist - Team Member to greet customers, manage calls and scheduling, and support daily office operations in Mesa, AZ.

The ideal candidate has experience in receptionist or customer service roles, strong communication, and comfort with sales conversations. Proficiency in Microsoft Office and basic CRM skills are a plus, with opportunities for training and advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Solid organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I became a State Farm agent because I wanted the chance to help people in meaningful ways while building a business that offered flexibility, freedom, and fair compensation for hard work. What I enjoy most now is seeing the impact our agency has on people’s lives — both our customers and our team. If you asked my team to describe our office in one word, they’d say growth. That’s because we focus heavily on training, goal setting, coaching, and making sure everyone has the information and support they need to succeed.

We stay active in the community through nonprofits such as the Valley Boys & Girls Clubs, Sunshine Acres, and STEM for Kids. We also make time for fun with team birthday and anniversary luncheons, casual Fridays, and celebration outings like Amazing Jake’s, escape rooms, Game Show Battle Room, and holiday lunches and dinners. Treating everyone with respect and acting ethically are values I bring into the workplace every day.

Our team enjoys flexibility, monthly bonuses, special contests, health benefits, a Simple IRA, and paid licensing. The people who thrive here are intelligent, outgoing, ethical, and hardworking — individuals who want to grow and aren’t afraid to put in the effort. We celebrate wins with bonuses, commissions, and fun outings, and what excites me most about bringing someone new onto the team is getting the chance to help them grow and reach their full potential.

If you’re motivated, team-oriented, and ready for professional growth, you’ll fit right in here.

ROLE DESCRIPTION:

Scott Frindell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.