Receptionist - State Farm Agent Team Member

Chet Turner; Bensalem Township (Bucks County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading insurance agency seeks a Receptionist - State Farm Agent Team Member to join their friendly team. The role involves welcoming customers, managing appointments, and supporting various administrative tasks. Ideal candidates will have strong organizational skills and a passion for customer service in the insurance industry.

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience in a receptionist or customer service role.
• Skills in communication, organization, and multitasking.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly and manage office communications.
• Assist in managing appointment scheduling and customer records.
• Engage in conversations with customers to identify insurance options.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With over 30 years in the insurance industry and 45+ years of combined team experience, we’re passionate about educating our community while protecting what matters most. I became a State Farm Agent to change how people experience insurance—by making it clear, respectful, and tailored to real life.

I’m a proud Delaware State University grad (B.S. in Marketing), an active community member through Big Brothers/Big Sisters of Bucks County, and honored to have earned multiple awards like Ambassador Travel, Chairman’s, and Master Agent Guild.

We’re a friendly, knowledgeable team focused on growth, service, and impact. If you're looking to join an experienced, supportive office with a strong reputation and heart for the community, we’d love to meet you.

ROLE DESCRIPTION:
Chet Turner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.