Receptionist - State Farm Agent Team Member

Jim Saxton - State Farm Agent; Austin (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jim Saxton - State Farm Agent is seeking a reception-focused team member to greet customers, manage calls, and support scheduling at our Austin office.

You will engage with prospective and existing customers, identify insurance options, and assist in maintaining records while contributing to a friendly, efficient workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2009 and currently lead a team of nine. I've been with State Farm since 1996, beginning my career as a team member before moving into management and eventually opening my own agency. I'm a graduate of the University of Texas, where I studied Marketing and played football. My wife and I have two sons, and I enjoy building both strong teams and lasting customer relationships.

Giving back to the community is a priority for me. I serve on the Board of the National Football Foundation, stay active in my local church, and support a variety of charitable organizations and community events throughout the year.

Our agency offers licensing reimbursement, professional development, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential.

Our culture is competitive, family-oriented, and built on teamwork. I'm looking for someone who is self-motivated, dependable, and enjoys working with others. If you're driven to grow, take initiative, and want to be part of a supportive, high-performing team, we'd love to meet you.

ROLE DESCRIPTION:

Jim Saxton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.