Receptionist/Staffing Consultant

Express Employment Professionals - Cincinnati East; Moses Lake (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly receptionist/staffing consultant to be the face of our office and support local clients in Grant and Adams Counties. You will recruit, hire, and place associates while maintaining strong relationships with customers and applicants.

Your role emphasizes a consultative sales approach, excellent phone etiquette, and the ability to multitask in a dynamic environment. Prior timekeeping experience is a plus.

Qualifications

• Experience in customer service and interacting with the public is required.
• Excellent phone and interpersonal skills are essential.
• Strong organizational abilities and multi-tasking capability are needed.
• Proficiency with Microsoft Office and common software tools is expected.

Responsibilities

• Greet visitors and answer questions in person or by phone.
• Recruit, hire, and place associates with client companies in the local area.
• Attend to payroll timekeeping and related clerical duties.
• Build and maintain relationships with clients and associates to ensure service quality.

Skills

Customer service

Interpersonal skills

Organizational skills

Phone skills

Education

GED or High School Diploma

Tools

Microsoft Office

Job description

Currently seeking a receptionist/staffing consultant to add to our team.

Are you passionate about helping people find their dream jobs? Do you thrive in a fast-paced environment and enjoy building strong relationships? If so, we have the perfect opportunity for you!

About the Role:

You will be the face of our office with the public. We are looking for a friendly, outgoing person that enjoys interacting with people. We need someone with high organizational skills that can multi-task and willing to learn and pivot in an evolving position. As an Employment Specialist, you'll play a crucial role in helping good people find good jobs and helping the companies in Grant and Adams Counties find exceptional talent. You'll use your excellent phone and interpersonal skills to recruit, hire, and find jobs for our associates. You will use your relationship skills to form partnerships with clients, ensuring long-term success for their company and ours. Your ability to use a consultative sales technique will ensure you are seen and known as the “go‑to staffing specialist” in our community. Inside sales to local businesses to help applicants be placed in positions will be a vital part of the position. Previous experience in employee timekeeping would also be beneficial.

What You'll Do:

• Find the Perfect Fit for Clients and Associates: Take quality job orders, ensuring they are fillable based on associate availability and client timelines.

• Recruit and Retain Associates: Interview and maintain a qualified pool of associates, ensuring we have qualified people to meet the short and long-term employment needs of our clients.

• Put People to Work: Engage in weekly and daily sales activities, finding jobs with current and prospective clients for eligible associates.

• Learn the Laws: Conduct business in accordance with Express and applicable legal guidelines, maintaining professional knowledge of the market and labor laws.

• Assist with payroll timekeeping
• Answer phones, assist with questions, transfer calls
• Greet customers that come in and assist in any way needed

What We're Looking For:

• Someone who is passionate about helping their community.

• Someone who can work effectively under stress and demonstrate high performance and goal achievement.

• Willingness to learn various technological platforms is crucial to the current and future success of our clients and associates.

• Excellent computer skills

• Education and experience can come from a variety of places. This typically includes a GED or High School Diploma, substantial customer service experience, strong communication, interpersonal, and organizational skills, and proficiency in Microsoft Office and other relevant software. It can also come from areas we haven’t considered before.

Why Work With Us?

• Our values are more than just words to us. They are the guiding principles for all decisions we make in our office.

• Growth mindset is part of who we are. When you work at Express, you are joining a world-class learning organization that includes online and in-person professional development classes, skill enhancement, and opportunities for promotions.

• We are a locally owned franchise that is part of an internationally recognized organization with over 900 offices worldwide. What does this mean to you? It means your clients and associates live locally just like you! It also means that we have the backing of a $4 billion company to ensure that you have the training and resources you need to become an expert in your role.