Recruiting and Account Specialist

Express Employment Professionals – Columbus, IN; Indianapolis (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus opportunities

PTO from Day 1

Health plans

401K with match

Profit sharing

Job summary

Express Employment Professionals Columbus is hiring a Recruiting and Account Specialist (RAS) in the Light Industrial division. You will recruit, screen, interview, and place associates across warehouses, production, and skilled roles while generating sales by taking job orders from clients and prospects.

You will build relationships with local businesses, market Express services, and manage candidate-to-job transitions.

Qualifications

• Thrives in a fast-paced team and independent environment.
• Positive, friendly, and upbeat attitude with a can-do mindset.
• Walk fast, talk fast, and stay busy in a dynamic office.
• Customer service or inside sales experience with phone, text, video and email.

Responsibilities

• Recruiting and placement of associates in the light industrial sector (warehouse, production, technicians, general labor).
• Screening, onboarding, testing, and drug screening of candidates.
• Build relationships with local businesses to market Express and our talent.
• Document all associate and client information per ISO 9001 procedures.
• Manage telemarketing calls, sales follow-up, on-site visits, CRM entries, and employment verifications.

Skills

Customer service

Inside sales

Phone communication

Team player

Job description

• Personable, passionate, determined, and driven to make a difference. You see beyond a problem and respond to situations in a positive and professional way even on a bad day.
• Multi-tasking and professionalism are natural habits. Your ideal work environment is team centered, competitive, and a place where you get rewarded for your efforts.
• Comfortable in an in-office environment that offers flexibility and the ability to work remote a day a week to help with doing life these days.
• You expect professional results, and desire to solve problems. You are driven by a fast pace and change. You love people of all walks of life.

Do you have the following experience?

• Thrives in a fast-paced team and independent environment (restaurants, retail, sales, recruiter etc.)
• Positive, friendly, and upbeat attitude – we make a difference with what we do
• Have a “walk fast/talk fast” always busy disposition – never bored in this office
• Customer service or inside sales experience – high level of phone, text, video and email
• Make good quick decisions and consult with clients that need your advice
• Worked in a quick, ever-changing environment that requires switching gears as needs arise daily

Express Mission: To inspire hope by serving our associates, clients and community with professionalism and integrity.

Our Values Are:

• Integrity
• Growth Focused
• Consultative Approach
• Professionalism
• Sense of Urgency

About the Job:

The Recruiting and Account Specialist (RAS), as part of the Light Industrial Division (LID), is a key role for Express Employment Professionals. In your position, you will have the ability to grow in a variety of activities, with the most important areas being the recruiting, screening and placement of quality people, as well as generating sales by taking job orders from clients and prospects as well as marketing associates to our clients that may have a need for an associate with specific skills.

• The RAS is responsible for transitioning associates from application to interview and interview to placement.
• These candidates are in the light industrial arena and could be warehouse, production, technicians, general laborers, skilled candidates and more.
• This position will carry many responsibilities in the recruiting, servicing and selling categories.
• Recruiting activities include sourcing candidates from job boards, attending job fairs, interviewing, qualifying and completing onboarding, testing and drug screens.
• This position is also responsible for connecting and building relationships with local businesses to market Express and our talent. Activities here would include telemarketing calls, sales follow-up, on-site appointments, customer relationship management, completing quality calls, employment verifications, and more.
• As new accounts are acquired by the Business Development Specialist role, the RAS will interact with clients and become part of the team assigned to manage these accounts.The RAS role is critical to offering a quality product to our clients.
• Additionally, this role is required to document all associate and client information and follow all the procedures required as part of the ISO 9001 Quality process.

We do not require experience in our industry.We look for people that have been great performers and would be ideal team players by being Humble, Hungry and Smart.We are looking to add people to our Express Family that want to learn how they can make an impact every day in their own community by helping people succeed.

We have an award-winning Express University that helps guide you not only in the start-up but along the way.Once you complete the Power Train process, you will then enroll in the Express University Certification plan for your individual position.You never stop learning at Express!

If you are looking for a professional environment that offers room for growth, advancement, additional training, and access to the best resources available, you should come join us at Express Employment Professionals Columbus.We are open 8-5 M-F but we flex for our clients and our families.We know our culture is special as we have been awarded the Top Workplace by the Indy Star for the last 12 years in a row!

We are on a mission to put a million people to work annually.

With more than 850 locations across U.S., Canada, South Africa, Australia, and New Zealand, each location is locally Owned and Operated. You’ll be working with local owners Mike Heffner and Phill Powell, who are invested in our community.

Compensation:

• Competitive base salary depending on experience
• Bonus opportunities available
• Generous PTO plan from Day 1
• Multiple affordable Health Plans that include Dental, Vision, Life and Disability Insurance
• 401K of 3% of total compensation (match not required) as well as a profit share plan after one year

More About Express Employment Professionals:

We are on a mission to put a million people to work annually.

Additionally, you can learn more about Express Employment Professionals at ExpressColumbus.com.