Receptionist - Service Drive

Arlington Heights Cdjr; Arlington Heights (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and (

Fantastic Growth Opportunities

Job summary

Ed Napleton Automotive Group in Arlington Heights is seeking a Receptionist to handle switchboard responsibilities, greet walk-in customers, and deliver an outstanding customer experience. This role supports a fast-paced automotive dealership environment with opportunities for growth.

Requirements include 1+ year receptionist experience, strong communication, and MS Office proficiency. Salary starts at $16–$18 per hour with benefits and paid training.

Qualifications

• 1+ year of receptionist experience.
• Excellent verbal communication and phone etiquette.
• Able to work with minimum supervision and multi-task.
• Customer service driven.
• Knowledge of MS Office (Word, Excel, Outlook, Publisher, PowerPoint).
• Must read, speak and understand English clearly.
• Willingness to undergo a background check per local laws.
• 18+ years of age or older.

Responsibilities

• Professionally administer all incoming calls.
• Record messages and deliver to the proper individual.
• Ensure phone calls are redirected appropriately.
• Greet guests in a professional, friendly manner.
• Assist dealership employees as needed.
• Perform clerical duties.
• Order necessary office supplies.

Skills

1+ year receptionist experience

Verbal communication

Multi-tasking

Customer service oriented

MS Office

English proficiency

Background check willingness

18+ years old

Education

No formal degree required

Tools

MS Word

MS Excel

MS Outlook

MS Publisher

MS PowerPoint

Job description

The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Arlington Heights CDJR, the Receptionist is responsible for answering the switchboard phones and directing callers quickly and efficiently to the appropriate staff members. The receptionist is also responsible for greeting and directing walk-in customers, while delivering a great customer experience.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Pay starts at $16-18 per hour, with an opportunity to earn a bonus based on customer satisfaction
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Professionally administer all incoming calls.
• Record any messages and deliver them to the proper individual.
• Ensure phone calls are redirected accordingly.
• Greet guests in a professional, friendly, and hospitable manner.
• Assist the employees of the dealership as needed.
• Perform a variety of clerical duties.
• Order the necessary office supplies.

Job Requirements:

• 1+ year of receptionist experience
• Excellent verbal communication skills and phone etiquette
• Able to work with minimum supervision, and multi-task
• Should be customer service driven
• Knowledge of MS Office (Word, Excel, Outlook,Publisher, Power Point)
• Must be able to read, speak and understand the English languageclearly
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws