Receptionist- Service

L0577 Priority Ford Norfolk; Norfolk (VA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Priority Ford Norfolk is seeking a friendly Receptionist for our service department. You will be the first contact for customers, answer calls, greet visitors, and help coordinate showroom and desk operations to keep service flowing smoothly.

Ideal candidates have strong communication, attention to detail, and a sense of urgency. A valid driver's license and reliable transportation are required. This is an on-site role with Monday–Friday hours and competitive pay.

Qualifications

• Strong attention to detail.
• Sense of urgency and responsiveness.
• Excellent communication with customers and colleagues.

Responsibilities

• Answer all incoming phone calls according to company policies in a friendly, prompt and professional manner.
• Greet and assist customers in a prompt, friendly and professional manner.
• Page employees requested by customers in person or via telephone.
• Transfer calls to appropriate parties promptly and accurately.
• Take phone messages and ensure they reach the correct person.
• Maintain cleanliness and appearance of desk and showroom.
• Other duties as assigned.

Skills

Attention to detail

Sense of urgency

Excellent communication

Education

High School diploma or equivalent

Job description

Dealership: L0577 Priority Ford Norfolk Priority Ford Norfolk Hiring: Receptionist- Service Pay: The (Hourly / Salary) Wage Range for this position is from $18.00 Schedule: Monday to Friday 8:00AM to 5:00PM

Why Join Our Team?

At Priority Ford Norfolk, we know that first impressions matter, and our Receptionist plays a key role in creating an exceptional experience for every customer who walks through our doors. As the face of our dealership, you'll be part of a supportive, fast-paced team that values professionalism, teamwork, and outstanding customer service.

Why You'll Love Working Here:

Be the first point of contact for customers and help create a welcoming environment. Join a team-oriented culture where your contributions are valued and recognized. Gain experience in the automotive industry with opportunities for professional growth and development. Work alongside motivated colleagues who are committed to delivering an exceptional customer experience.

What You'll Do

• Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner.
• Page employees who are requested by customer either in person or via telephone.
• Transfer phone calls to appropriate parties promptly and accurately.
• Take phone messages when needed and ensure they are received by the appropriate person.
• Greet and assist all customers in a prompt, friendly and professional manner.
• Maintain cleanliness and appearance of desk and showroom.
• Other duties as assigned.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

The (Hourly / Salary) Wage Range for this position is from $18.00 Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!