Receptionist Scheduler - Radiology

Hartford HealthCare; Windham (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Hartford HealthCare is seeking a Receptionist Scheduler located at Windham Community Memorial. This role requires scheduling and coordinating Radiology procedures, along with welcoming patients warmly.

Ideal candidates have a high school diploma, hospital experience, computer skills, and excellent communication abilities. The position is in a dynamic environment where patient experience is a priority, and opportunities for career development are available.

Qualifications

• High school diploma or equivalent.
• Two years of experience in a hospital or health care related field.
• Knowledge of medical terminology to include diagnosis/CPT codes.

Responsibilities

• Greet patients kindly and schedule procedures.
• Coordinate patient procedures for Radiology.
• Ensure a positive patient experience.

Skills

Excellent interpersonal and communication skills

Good verbal skills in English

Excellent telephone skills

Excellent PC skills including data entry

Education

High school diploma or equivalent

Associates Degree or equivalent combination of education and experience

Job description

Location Detail: Windham Community Memorial (10183)

Shift Detail: Monday through Friday, Day Shift, Variable Hours, Rotating Holidays

Summary

The Receptionist Scheduler is responsible to perform a wide variety of duties to include kindly greeting patients, scheduling and coordinating patient procedures for Radiology according to department protocols while ensuring an environment which promotes a positive patient experience.

Qualifications

Education: High school diploma or equivalent. Computer skills required. Associates Degree or equivalent combination of education and experience. Advanced computer skills preferred.

Experience:

• Two (2) years- experience in a hospital or health care related field.
• Greater than two (2) years- experience in a hospital or health care related field, preferably radiology.

Knowledge, Skills And Ability Requirements:

• Excellent interpersonal and communication skills with ability to make independent decisions within his/her area of responsibility.
• Good verbal skills in the English language required daily.
• Excellent telephone skills required.
• Ability to learn use of all equipment necessary to perform job.
• Excellent PC skills including data entry required.
• Ability to adapt in fast paced, stressful environment.
• Working knowledge of medical terminology to include diagnosis/CPT codes.
• Accurate grammar, spelling and punctuation skills necessary.
• Work is performed in accordance with instruction and procedures, but requires the ability to recognize problem situations and refer them to the appropriate staff member.

Benefits

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees— we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.